Rencana Pengembangan Strategis Layanan IT Perguruan Tinggi Islam Unit TIPD IAIN Curup
DOI:
https://doi.org/10.36668/jal.v13i1.785Abstract
Universities today increasingly rely on information technology to support academic and administrative activities. This covers the important role of the TIPD Unit in managing IT services, as well as the significant impact of technological developments on higher education. With the rapid development of technology, the demand for more sophisticated, secure and affordable IT services is increasing, showing the need for an IT Services Strategic Development Plan to improve the quality, efficiency and competitiveness of IT services in higher education. The research method used is qualitative with a field research approach. This research was carried out by collecting data directly from the source at the TIPD IAIN Curup Unit for 2 weeks. The research subjects were all TIPD staff, selected using Purposive Sampling techniques. Data collection techniques include direct observation, in-depth interviews, field notes, visual documentation, and document analysis. Data analysis was carried out through descriptive-narrative analysis to provide an in-depth understanding of IT services from the perspective of TIPD staff. The research results show that TIPD at IAIN Curup has a crucial role in managing information technology and data on campus. They are responsible for IT infrastructure, academic information systems, and website development. TIPD's strategic development plan includes improving IT infrastructure, developing integrated systems, data security, digital services, and increasing staff competency. This aims to improve the quality of IT services and support academic and administrative activities on campus
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